General conditions of sale
The Association Som Vínculos Estelí informs you of the characteristics, operation and regulations of the online sales process on this website: somvinculos.org/
The sales processes of this website are regulated by Law (Spanish) 34/2002, of July 11, services of the Information Society and Electronic Commerce (LSSICE or LSSI). The Association Som Vinculos Estelí is committed to respecting the rights of buyers.
To become a buyer of the products offered by this website, you must meet the following conditions:
- Be of legal age and have the legal capacity to sign binding contracts.
- Accept sale conditions stipulated in this contract.
Identification of the selling party
Products on sale
At present we have for sale two titles of the collection Un libro, un tesoro . Each of them in Spanish (Nicaraguan Spanish) and Catalan version.
Un libro, un tesoro is a project –in cooperation with the Fundación Vínculos Estelí – which aims to publish and give children and young people from Nicaragua and their families quality illustrated books. They must be suggestive, interesting, motivating, so that they provide a pleasure relationship with reading and books that involve an interest in continuing to enjoy reading in a convinced, enthusiastic and sustained way.
If most of the books published are inspired by facts, stories, legends, situations, places, characters, daily life, literary or artistic productions from or created in Nicaragua, not only will cultural identification be easier, contributing to the knowledge and assessment of culture and identity itself, but also will give visibility to Nicaraguan culture elsewhere on the planet.
In cooperation with the Fundación Vínculos Estelí, the Association Som Vínculos Estelí aims to produce and sell games and toys and other educational material in the near future.
The purchase prices are the same all over the world and will be valid at the time the order is placed.
Prices are expressed in euros (€). They include VAT (Value Added Tax) applicable in Spain corresponding to each type of product and at all times.
VAT will not be applied when the purchase is made from communities that enjoy an exemption. So the final price in this case will be lower than what appears in the web store. Citizens and businesses in these communities are responsible for paying their community the taxes owed by them.
It should also be taken into account that, depending on current Value Added Tax legislation, the operation may be exempt from VAT depending on the country from which the purchase is made or depending on whether the condition of who buys is a company, a professional or an individual. The resulting final price will also then be different from the one indicated in the web store. Citizens and companies in these countries are responsible for satisfying the corresponding country with the taxes that affect them.
At all times, the Association of Som Vínculos Estelí will inform on the website about the price variations that occur or about whether there is any product in promotion or offer. Also if a temporary discount coupon is established or for a specific geographical area.
Destination of sales profits
Once all the production costs of the items have been covered, the full profits from the sales are allocated to projects of the Fundación Vínculos Estelí nicaragua.
The benefits of selling books are allocated to projects related to reading. In the event that other products were marketed in the future – for example, toys or other educational materials – the respective benefits would be allocated to projects corresponding to recreational, plastic, musical or body expression or significant and functional constructive learning in various areas of knowledge.
Two payment procedures are accepted
- debit or credit card, by means of the Stripe catwalk.
- catwalk PayPal.
For your safety, Som Vínculos Estelí has entrusted the payment system to the two payment gateways mentioned above. The bank details entered are securely encrypted and transmitted to the bank's servers and are then verified with the issuing bank to prevent possible fraud and abuse.
Assuming that the payment gateway does not accept the card or payment system used, the comada will be considered null and void.
Som Vínculos Estelí does not know, nor register, your bank details. Neither during the payment process nor at any other time. It is the gateways and associated banking entities that take care of the whole process.
Once the payment has been made, the purchase confirmation will be sent to the email address you provided. This confirmation email serves as proof of the operation carried out, but right-hand law is not an invoice.
You agree to provide your data fully and accurately. Only then can we execute the transaction quickly and effectively. Likewise, you are responsible for communicating the updating of your data whenever there is any change.
Shipping and delivery
As soon as Som Vínculos Estelí receive payment, the shipping process will begin by post.
Once you have confirmed your order, it will no longer be possible to change the delivery address.
When the shipping process starts, we'll send you an email notifying you.
The delivery will be made by the Post Office services in accordance with the criteria established in your town.
If the contents of the package are impaired, please let us know by email at firstname.lastname@example.org immediately or within a maximum period of 24 hours after you have received it. Only then will we be able to investigate what happened and start the process of resolving the incident. It will be useful that in the email you attach a photograph that shows what has been the damage happened.
You should bear in mind that, conjunctually, – since March 2020, due to the COVID pandemic – postal services present restrictions or delays in package shipments to certain countries. If this happens with your order, we will notify you and try to find the best solution.
Our products can be purchased from all over the world. This means that we have to differentiate shipping costs according to the geographical area where your order should arrive.
The decision on rates to be applied in accordance with the geographical area where your order is to arrive has been made taking into account the shipping costs applied to us by emails depending on the weight of the shipment.
Catalunya and Spain except the Canary Islands, Ceuta and Melilla
Weight in Kg
from 0 to 0.999 Kg
from 1 to 1,499 Kg
from 1,500 to 1,999 Kg
more than 2 Kg
Canary Islands, Ceuta and Melilla
Europe and Greenland
Please note that shipping costs also include product packaging.
People living in Nicaragua can choose the option to pick up their purchase at the Casa Vínculos , del Almacén Sony 1 cuadra y 1/2 al Oeste , Estelí (Nicaragua). In this case, obviously, the shipment will be free. It should be noted, however, that at this time –February 2021–, in the Casa Vínculos only copies of the book are available Yasica y Yaguare , the origin of the city of Matagalpa.
The book Nicaragua, vos sos it will arrive as soon as the restrictions on shipments to Nicaragua caused by the COVID pandemic are lifted. when Nicaragua, vos sos has reached the Casa Vínculos , we'll let you know.
If you wish to cancel an order, you must bear in mind that, in order for the cancellation to not represent any cost to you, you must do so before the shipping process has begun.
If your request for cancellation of an order arrives to us once the shipping procedures have begun, the amount of the purchase will be refunded while withholding the amount corresponding to the expenses that have occurred as a result of the packaging, shipping and return.
If when you receive your order you decide to return one, or more items, you have a period of fourteen (14) calendar days, counting from the date of receipt to execute the right of return.
If you wish to exercise this right, you will facilitate the agility of the process by sending an email to email@example.com indicating the following data:
- What is the product you want to return
- Acquisition date
- Email from the person who placed the order
- Postal address
- Reason for the request
Who will have to take care of the costs of the refund will depend on the reasons that have generated the will of refund.
- If the reason for the return is for something that we have not done completely well –that is, you can show that the product is defective or is not what you had requested–, Som Vínculos Estelí the cost of the returned item(s) will be refunded and will be charged for the refund costs.
- If the reason is that the product does not like, Som Vínculos Estelí will refund the cost of the product as long as the item is in good condition when it arrives back. The refund costs, however, will be borne by you.
In either case the product(s) must be returned within the established timeframe: 14 calendar days from receipt of the product.
If Som Vínculos offers discount coupons, look at its validity period, which will be indicated in the coupon allocation notification. Each discount voucher only applies once.
The application of a voucher or discount coupon may be subject to a purchase for a minimum amount.
In countries that need to pay shipping costs, the minimum order rule applies before the coupon discount.
In any case, coupons must always be used before confirming payment.
Som Vínculos Estelí reserves the right to cancel discount coupons when it observes fraudulent or misuse of the coupon system.
Changes to contract specifications
The Association Som Vínculos Estelí reserves the right to modify the specifications of this contract for the following reasons:
- Variation or expansion of products.
- Price modifications by the Postal Service or other elements of shipping logistics.
- Convenience of modifying delivery procedures or transport fare criteria.
- Need to adapt the contract to new legislation.
When any of these changes occur, you will be notified on the website.
Written on 28 January 2021.